Tuesday, May 12, 2020
Sendo.vn's goal is to create a prestigious shopping center for transactions in Vietnam. To accomplish this goal, Sendo.vn proactively stands out to provide Sengo shipping services and Senpay payment. Through cooperation with leading delivery companies in Vietnam, Sengo is gradually establishing a distribution network spread across 64 provinces and cities, convenient for users. Besides, customers have many options in paying for transactions on Sendo.vn: payment via Senpay system (payment via credit card, ATM card, or bank transfer) or choosing form of payment COD (direct delivery upon receipt of goods).

Buyers and sellers will be absolutely protected in all transactions on Sendo.vn when they:

1. Compliance with the regulations of Sendo.vn
2. Use the payment and shipping service of Sendo.vn.
Tuesday, May 12, 2020
About Us
Sendo.vn is an e-commerce project developed by FPT Online Services Joint Stock Company (FPT Online), launched to consumers in September 2012. Sendo.vn opens an e-commerce trading platform for sellers and buyers throughout Vietnam.

Sendo.vn online shopping center is built on the B2C2C model (business - to - consumer - to - consumer). Through the store opened at Sendo.vn, businesses can provide the best products / services to consumers. Sendo.vn provides many forms of support services such as advertising via PR articles, banners, eclicks, product photography ..., and actively advising methods to promote business efficiency for businesses.
Tuesday, May 12, 2020
Return and exchange policies
In addition to many utilities when buying at Sendo, there is a limitation that customers may encounter is that they are not satisfied or not assured with the product because they have not been personally selected, so the Shop should build trust with customers by providing clear information and regulations on the exchange, return, refund or warranty policies that you apply. For example, fashion shops, customers do not fit into the product will often occur, soft sales policy, enabling customers to change the size and size will make customers feel secure and choose products. However, you also need to have strict rules to avoid unexpected cases.
If due to the nature of the product, you can not apply these policies, please explain in detail the reason and note when buying.
Tuesday, May 12, 2020
Product description
Did you know Sendo currently has more than 80,000 stores in business, which also helps Sendo customers have more choices. Not only do they buy the things they need, but they also buy the products they see fit, or attract them, which is the great advantage of e-commerce today. The rationality can be from style, color, material, origin to price, expiry date ...
With similar or similar products, you wonder how you can make a difference between your shop and other products? The answer is in the product description. Write product descriptions that are specific, sincere and user-friendly, making your customers read it as if you were directly consulting about the product.
Tuesday, May 12, 2020
Shipping fees
Ship fee is also one of the reasons why customers buy or not buy products of the Shop because of the high cost of shipping the item from the shop's location to the customer. If the Shop can actively support free shipping, customers will not hesitate to place a purchase decision immediately.
Many shops in Sendo have adopted this policy to retain customers, you too.
Tuesday, May 12, 2020
Price
Regarding the purchasing decisions of customers, the price of products is one of the decisive factors, the majority of customers are strongly influenced by prices. Especially with shopping at Sendo.vn, customers have a lot of choices, easily compare prices between shops with each other.
Take a look at the image below you will easily recognize the difference.
And do not forget to create promotions to stimulate customers.
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